This Blog Is Full Of Crap

The support mailbox at work is still broken.

I sent a test message to the support mailbox to see if there was any automatic response saying the mailbox isn't being checked and they should use one of the other methods of requesting support or a bounce message.

Nope.

And group mailboxes for other important roles in the company are also screwed.

I sent them a quick sketch of using public folders for dropboxes that multiple people can access at once. I used that concept a lot at that place when I ran the Exchange server there (often into the ground), and it was great for keeping a log of activity while allowing forwards and rules to keep out the junk.

We'll see if they'll use that idea. "They're working on it!" seems to be the mantra of the day.

Another day of slogging through tickets I can't close for some reason or another. But at least I have plenty of cinnamon to offer people with coffee.

Mmmmmmm... cinnamon.

Oh, boise! I can make calendar appointments. I'm going to make one with Deskmerc for Lunch. And one for Joke for a mid-break random smile for no reason. And then a random shuffle of something on Lisa's desk. And...

(Should I post a "Blogging will be heavy" notice?)