A customer wanted a DNS entry made, so he wrote me.
He remembered to include a "please" and a "thank you." Many people forget those things.
He forgot to include what IP address he wanted the new domain to point to and his account number. I probably could look him up by last name or email address, but I don't want to train these people to just toss notes willy-nilly and expect us to know who he is like he's some kind of webhosting celebrity.
At least he didn't say "thank you in advance." I hate that phrase.
I replied back nicely that the IP address would help. And I used "thank you" and "please."
Comments (1)
Nothing wrong with good manners, or plain ol' civility for that matter. A co-worker just told me about his flight yesterday. The woman in the seat next to him asked if they could trade places so she could use the seatback phone. Walt, being a nice guy, agreed and started to gather up his things. When he didn't move fast enough to suit the woman, she began to complain an berate him. So Walt sat back down in his seat and spread out his things. Good for Walt.
Thank you.
Posted by Jim Thompson | March 2, 2006 11:35 AM
Posted on March 2, 2006 11:35