A guy with a chronic login problem sent in a ticket and whined in email that he had a problem. Thankfully, I grabbed up the ticket before someone else began to work on the problem at the same time I was.
When people double-dip like this, it really pisses me off. How about sending in a livechat request, too? Oh, and call us on the phone while you're doing that. Be sure to send us a Fedex with an audio tape of your problems, and don't forget the smoke signals while the telegraph operator is clacking away.
When people double- or triple-dip, multiple technicians sometimes end up jumping on the issue. One will use one technique while another tries something else... services go up and down, something gets corrupted, and too many cooks end up scalding the diner with boiling hot poison soup.
Server Soup. It's Mmmmm mmmmm fucked!
So I look at the issue and the guy's history. The guy's got a chronic problem with permissions coming up every week or so that would be easily solved by moving his site off of the dying server it's on to a newer server.
So does he let us?
Nope.
Ah, all the more room for the others to stretch their legs on this nice lifeboat. Have fun on the bottom of the ocean, buddy. I hear Davy Jones' locker combination is 34, 20, and get fucked.
Comments (1)
Ahhh...the old, "call every pizza delivery place in town and see who shows up first" trick.
Posted by Matt | February 21, 2005 12:19 PM
Posted on February 21, 2005 12:19